Refund policy

3. Subscription fees and payment

 

3.1 All members will pay an annual membership fee. TPG reserves the right in its absolute discretion to change the membership fee each year.

3.2 Your membership is valid from the day that your membership fee is received by TPG in cleared funds and your membership is processed and will usually be valid for 12 months unless, for example you have purchased a longer membership period. If you do not renew your membership it will expire automatically at the end of the membership period unless it is renewed in accordance with clauses 3.4 or 3.5 below.

3.3 Upon expiry of your membership you will no longer be a member and you will no longer be entitled to receive any membership benefits.

3.4 Renewal by Direct Debit: When each membership period comes to an end, TPG will send you a renewal reminder. If you do not wish to renew your membership you must inform TPG at the earliest opportunity and preferably at least 10 days before the end of your membership period. See below the Direct Debit Guarantee for details.

3.5 Renewal by cash, cheque, and credit/debit card: When each membership period comes to an end, TPG will send you a renewal reminder, and your membership will be cancelled unless and until a further membership fee payment is received from you.

3.6 In order to comply with HMRC guidelines. TPG is not able to accept CAF cheques as payment for young member, individual member or member plus guest levels. TPG is able to accept CAF cheques as payment for the donation portion of all patronage types.

3.7 TPG reserves the right in its sole discretion to terminate your membership if in its reasonable opinion you behave in a way which is considered to be harassing, causing distress or inconvenience to other members, any visitor to TPG, any member of TPG staff or any directors, trustees, patrons, donors or other supporters of TPG or you breach any of these terms and conditions.

3.8 Subject to any statutory right to cancel, your membership fee is non-refundable once payment has been received by TPG.

3.9 Membership rights are not transferrable.

3.10 Membership rights shall cease on a member’s death or an individual ceasing to be a member.